Network Northwest

Markets · Spain

A national register, and a regional complication

Spain runs a national register of gambling-access prohibitions under the DGOJ, which is queryable and covers state-level online gambling. The complication is regional: land-based exclusion has historically sat in separate autonomous-community schemes.

  • DGOJsupervisor
  • RGIAJnational register
  • State-levelonline scope

The regime

Who supervises and what answers the exclusion question

Supervisor
Dirección General de Ordenación del Juego (DGOJ)

The directorate general supervising state-level gambling in Spain.

Self-exclusion source
RGIAJ

Registro General de Interdicciones de Acceso al Juego — the national register of gambling-access prohibitions, maintained by the DGOJ since 2015.

Age floor applied
18

Configured per market in your policy and versioned with it.

Processing region
European Union

Chosen once per operator. Data does not leave the chosen region.

In this market

What the platform does differently here

Exclusion

At
registration + login
Scope
state-level online

The RGIAJ answers for state-level online play

The register is queried directly and the result is recorded with the register name and the timestamp, the same as in the other register-backed markets.

  • Queried at registration and at session start
  • A hit returns fail with the register and timestamp recorded

Scope

Our scope
state-level online

Regional schemes are a different question

Exclusion arrangements at the level of the autonomous communities have historically been separate from the national online register. Our check answers the national online question; where you also hold regional obligations, they remain yours.

  • The boundary is stated here rather than discovered during an audit

Identity

Both
first-class

DNI and NIE as separate document classes

A resident foreign national presenting an NIE is a routine Spanish registration, not an edge case, and the routing treats it as one.

  • Document series routed to the sources that read them best

Integration

Questions that come up here

Does a player on the RGIAJ get a different message from one who failed identity?

That is your decision and your wording. The platform returns the verdict and the reason; what the player sees is the operator's, because the tone of a self-exclusion refusal is a responsible-gambling question rather than a technical one.