Platform · 03
Three of our five markets run a central register an operator can query. Two hold the list at the regulator. A platform that pretends those are the same thing is wrong in two markets out of five.
Sources
United Kingdom
The National Online Self-Exclusion Scheme Ltd
The national online self-exclusion scheme for Great Britain. Remote operators licensed by the Gambling Commission are required to participate.
Germany
Regierungspräsidium Darmstadt
The central blocking file introduced with the 2021 State Treaty on Gambling. Connection is compulsory for licensed operators and the check precedes access to play.
Spain
Dirección General de Ordenación del Juego
The national register of gambling-access prohibitions, maintained by the DGOJ since 2015 and covering state-level online gambling.
Italy
Agenzia delle Dogane e dei Monopoli
The exclusion list is administered by the regulator rather than exposed to operators for direct query. Your own exclusion file is the authority we check against, and we keep it reconciled.
Portugal
Serviço de Regulação e Inspeção de Jogos
As in Italy, the list sits with the regulator. The check runs against your file, with the same recording and the same refusal behaviour as a register hit.
Where a register is queried we record the register, the timestamp and the result against the check. Where your file is the authority we record which version of the file answered. Both are retrievable years later, which is the entire point of recording them.